Privacy policy

PRIVACY POLICY

Last Modified: October 20, 2025

Tejarah World ("we," "us," "our," or "Tejarah World") highly values your privacy and is committed to protecting your personal information. This Privacy Policy clearly outlines how we collect, use, disclose, and safeguard your information when you use our website (www.tejarahworld.com) and associated services. By using our services, you agree to the terms of this Policy.

1. Information Collection and Types

We collect information from you through two primary methods:

1.1 Information You Directly Provide to Us:

Personal Identification Details:

Your full name, email address, contact number, complete shipping address, and billing address.

Account and Security Information:

Your username and a confidential password used to secure your account.

Transaction and Purchase Details:

Records of your purchases and the payment methods used (Please note: We do not directly store full credit/debit card details, but use secure tokens provided by our payment service providers).

Contact and Communication Information:

Data provided when you communicate with our customer service or subscribe to our newsletters or marketing campaigns.

1.2 Automatically Collected Information (Usage Data):

Technical and Usage Data:

Your Internet Protocol (IP) address, browser type, device information, pages visited on the website, time and date of visit, and the duration of your activity on the site.

Cookies and Tracking Technologies:

We utilize cookies and similar technologies to enhance your website experience, remember your preferences, and analyze usage. You have the option to refuse cookies through your browser settings; however, in that case, some parts of our website may not function correctly.

2. Purpose of Information Utilization (How We Use Your Information)

We use the collected information for the following legitimate purposes:

Provision of Core Services:

To efficiently process your orders, manage product delivery, and complete all requested services.

Customer Support and Communication:

To effectively respond to your inquiries, questions, and complaints, and to send you important service-related notifications.

Experience Personalization:

To improve our website based on your purchasing habits and preferences, and to suggest products and content relevant to your interests.

Marketing and Promotions:

To provide you with information about our latest products, offers, and promotions (provided you have consented to this).

Security and Protection: To monitor and prevent any form of fraud, illegal activities, or violations of our terms, thereby safeguarding our website, users, and business interests.

Legal and Administrative Compliance:

To comply with all applicable laws, regulations, and governmental requirements.

3. Information Disclosure and Sharing

Your personal information is disclosed only under necessary circumstances and to a limited extent:

Third-Party Service Providers:

We share your information with trusted entities that perform essential services on our behalf, such as payment processing, product shipping (shipping companies), data analytics, and marketing support. These parties are contractually obligated to keep your information confidential.

Corporate Structure Changes:

In the event of a business sale, merger, or any other acquisition, your information may be transferred. In such a scenario, we will provide you with prior notice.

Compliance with Legal Orders:

If required by law, or necessary for compliance with a court order, government investigation, or for the protection of our legal rights and property.

4. Data Security Measures (Data Security)

We implement highly appropriate technical, administrative, and physical safeguards to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Right to Access:

You have the right to know what personal information we have collected and stored about you.

Right to Rectification:

You can request to correct or update your inaccurate or incomplete information.

Right to Opt-Out:

You have the right to unsubscribe from our marketing and promotional emails at any time.

6. Children's Privacy

The services on our website are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and become aware that your child has provided us with personal information, please contact us immediately so we can delete that information.

7. Amendments to the Policy (Changes to This Privacy Policy)

We may update this Privacy Policy as necessary from time to time. Whenever a significant change is made, we will publish the revised policy on this page and update the "Last Modified" date above. We advise you to review this policy periodically to stay informed of any changes.

8. Contact Information (Contact Us)

If you have any questions, comments, or concerns regarding this Privacy Policy, you can contact us through the following methods:

Email: [email protected]

Address: 71 Al Rahman Trade Centre, University Road, Sargodha, Pakistan